Sleep Impressions, LLC (“Sleep Impressions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit information through our forms, communicate with us, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Complete a form on our website
- Contact us by phone, email, text message, or through our website
- Request information about our products or services
- Register for or participate in our programs, services, events, or communications
- Submit patient, provider, practice, billing, insurance, or account information
- Otherwise communicate or interact with us
The information we collect may include, but is not limited to: - Name
- Email address
- Phone number
- Mailing address
- Patient, provider, dental practice, physician, or business information
- Account or login information
- Billing, insurance, payment, or claim-related information
- Service request details
- Communication preferences
- Any other information you choose to provide
We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, operating system, pages viewed, referring website, date and time of visit, and other website usage information.
How We Use Your Information
We may use the information we collect to:
- Provide, operate, and maintain our website and services
- Respond to your inquiries, requests, or communications
- Process registrations, orders, payments, insurance-related requests, or service requests
- Manage accounts, records, provider relationships, patient relationships, and customer relationships
- Coordinate dental sleep medicine services, oral appliance therapy support, insurance billing, documentation, clinical service support, and related business operations
- Send administrative, transactional, or service-related communications
- Send marketing, promotional, or educational communications where permitted
- Improve our website, services, communications, and user experience
- Analyze website traffic, trends, and usage
- Protect against fraud, unauthorized access, misuse, or security incidents
- Comply with legal, regulatory, contractual, carrier, messaging platform, insurance, healthcare, or business obligations
- Enforce our terms, agreements, and policies
Text Messaging and SMS Communications
If you provide your mobile phone number and opt in to receive text messages from Sleep Impressions, we may send you SMS or MMS messages related to our services, including appointment reminders, account updates, service notifications, customer support messages, billing or insurance-related updates, promotional messages, or other communications you have agreed to receive.
Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP, UNSUBSCRIBE, END, QUIT, CANCEL, STOPALL, REVOKE, or OPTOUT to any message we send. You may request assistance by replying HELP or by contacting us directly.
We do not sell, rent, or share your mobile phone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
Mobile information and messaging consent may be shared only with service providers, such as messaging platforms and technology vendors, as necessary to deliver and support our text messaging services on our behalf.
SMS Data Use and Consent Records
We may collect and maintain records of your SMS consent, including the phone number provided, the date and time of opt-in, the method of opt-in, the language presented at the time of consent, and records of opt-out requests.
We use this information to document compliance, manage communication preferences, send authorized text messages, and honor opt-out requests.
SMS consent records are retained as reasonably necessary to comply with legal, regulatory, carrier, and messaging platform requirements.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, personalize your experience, analyze website traffic, and understand how visitors interact with our website.
Cookies may help us:
- Remember user preferences
- Improve website performance
- Understand visitor behavior
- Monitor website traffic and usage
- Support marketing or advertising efforts, where applicable
You may disable cookies through your browser settings. However, disabling cookies may affect the functionality or availability of certain website features.
Analytics
We may use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our website.
These tools may collect information such as pages visited, time spent on pages, links clicked, browser type, device type, and general location information. This information is used to evaluate website performance and improve our services.
How We Share Your Information
We do not sell personal information in the ordinary sense of the word.
We may share personal information with service providers, vendors, contractors, affiliated companies, business partners, professional advisors, healthcare partners, insurance-related partners, government agencies, regulators, courts, or other parties where reasonably necessary to operate our business, provide our services, coordinate care or service support, comply with legal obligations, protect our rights, or complete a business transaction.
However, notwithstanding the above, mobile phone numbers, SMS opt-in data, and text messaging consent will not be shared, sold, rented, transferred, or disclosed to third parties, affiliates, or lead generators for their own marketing or promotional purposes.
We may disclose information when required or permitted by law, including to comply with subpoenas, court orders, legal processes, regulatory requirements, carrier requirements, messaging platform requirements, insurance requirements, healthcare requirements, or government requests.
We may also disclose information when we believe it is necessary to protect our rights, property, safety, users, customers, providers, patients, partners, or others.
Healthcare and Insurance Information
Sleep Impressions may receive or process information related to dental sleep medicine services, oral appliance therapy, insurance verification, insurance billing, documentation, clinical service support, provider coordination, and patient service support.
When applicable, certain health-related information may be subject to additional protections under healthcare privacy laws, provider agreements, payer requirements, or other applicable rules. To the extent there is a conflict between this Privacy Policy and a more specific healthcare privacy notice, business associate agreement, provider agreement, payer requirement, or legal requirement, the more specific requirement will control.
This Privacy Policy is intended to describe our general website and business privacy practices and is not a substitute for any required HIPAA Notice of Privacy Practices or other healthcare-specific privacy notice that may apply.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain information to comply with legal obligations, resolve disputes, enforce agreements, maintain business records, prevent fraud, honor opt-out requests, and protect our rights.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal limitations.
You may opt out of marketing emails by using the unsubscribe link included in our email communications.
You may opt out of SMS communications by replying STOP, UNSUBSCRIBE, END, QUIT, CANCEL, STOPALL, REVOKE, or OPTOUT to any text message from us.
Please note that even if you opt out of marketing communications, we may still send transactional, administrative, legal, healthcare-related, billing-related, insurance-related, or service-related communications where permitted.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update this Privacy Policy, we will revise the “Last Updated” date above.
Your continued use of our website or services after any changes means you acknowledge the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sleep Impressions, LLC
Website: https://sleepimpressions.com
Phone: 877-933-9470
Contact Form: https://sleepimpressions.com/contact/
Last Updated: June 18, 2026